FREQUENTLY ASKED QUESTIONS.
How do I know if Front Line Foundations is right for me?
If you are an active or retired fire fighter, police officer, EMT, or a member of the armed forces and you are feeling the impact of acute and/or chronic stress related to your job, then you would benefit from coming to Front Line Foundations (FLF). Some of the most common reasons that front line workers seek treatment at our program include changes in mood, constant vigilance, difficulty with personal relationships, disciplinary actions at work, suicidal thoughts, or using alcohol and drugs to help manage stress. Call our main number (802)732-2518 or email us at flf@frontlinefoundations.org to speak with our office manager Lila Cancellieri and get more information about our Five Day Mindfulness Program, or about individual therapy. We are happy to answer all of your inquiries over the phone and we encourage you to call. Because we are a small team, we try our best to return calls within one business day.
Can I commute from home to FLF?
Some of our clients who live in the area choose to commute from home. Our Peer Counselor Joe Gorman facilitates shared lodging for our clients who are attending the Five Day Mindfulness Program. Although we strongly encourage our clients to take advantage of the shared lodging, no one is under any obligation to do so. Those who are commuting can spend time at the shared lodging and have dinner there is they choose.
Does the FLF program certify me fit-for-duty when I return to my department?
Because every department’s fit-for-duty criteria is different, FLF is unable to do fit-for-duty certifications. However, with your express permission, we will work with your department to provide any information and answer any questions that you think would be helpful in the process.
Does FLF bill health insurance?
Yes, we bill your health insurance company for the five day Intensive Outpatient Program (IOP) and for individual therapy. Below you will find a list of insurance carriers that we work with for the IOP and for Individual Therapy. If your health insurance carrier is not listed here, we also offer self-pay options.
The insurance carriers we work with for the IOP include:
Blue Cross Blue Shield of Vermont
Blue Cross Blue Shield of New Hampshire (Anthem)
Blue Cross Blue Shield of Massachusetts (Network Blue New England)
Blue Cross Blue Shield of New York
Cigna
HPI (Health Plans, Inc.)
Note: MVP Health Care does not cover the IOP because we have no medication management component as part of the program.
The insurance carriers we work with for Individual Therapy include:
Blue Cross Blue Shield of Vermont
BCBS of New Hampshire (Anthem)
BCBS of Massachusetts (Network Blue New England)
Harvard Pilgrim
HPI (Health Plans, Inc.)
Cigna
MVP Health Care
United Healthcare
How long is the program - how long should I plan to stay?
Our Five Day Mindfulness Education Program runs Monday – Friday, 8:30am - 3:00pm. We run this program once a month.
Does FLF provide medication management or prescribe new medications?
FLF does not provide medication management at this time.
Does FLF provide meals and lodging as part of the cost of attending the program?
FLF does not provide meals and lodging on the premises, but our Peer Counselor Joe Gorman facilitates shared lodging off premises and coordinates shared meals there. At the FLF office where the programming takes place, we offer coffee, tea, and snacks. Spring water is available in our kitchen spaces as well as a refrigerator, if you would like to store your lunch for the day.
Will FLF transport me to recreation therapy?
The purchase of a transport vehicle is one of our fundraising goals. At this time, we ask that clients coordinate with our Shared Lodging Coordinator Joe Gorman to carpool together or drive their own vehicles to the local recreation therapy locations.
How do I become a client at FLF?
Whether you are interested in attending our Five Day Mindfulness Education Program, or are inquiring about individual therapy, you can call our main phone number (802)732-2518 or email us at flf@frontlinefoundations.org to connect with our office manager Lila Cancellieri. We will be happy to provide you with more information about the Five Day Program in order to help you decide whether it is a good fit for you at this time. We can also provide you with more information about scheduling individual therapy sessions with one of our Individual Therapy Clinicians.
Where is Front Line Foundations located?
We are located inside the Rockingham Health Center at 1 Hospital Court, Bellows Falls, VT 05101. Park in the front parking lot at the main entrance of the Health Center. Come in through the automatic sliding doors, walk through the waiting room, and make a left past the "registration" windows. At the end of the hallway, turn left. You will approach another waiting room area. Turn right and you will see our sign above our glass door.
